Refund policy

Return and Refund Policy

Effective Date: September 16, 2026

At Savorin.wiki, we are committed to providing safe, reliable, and high-quality infant feeding products that support families during important early stages of childhood. We understand that products such as baby bottles, nipples, pacifiers, and feeding accessories require careful attention to quality, hygiene, and safety. Our Return and Refund Policy is designed to provide a clear and fair process while maintaining strict product safety standards.

By purchasing products from our website, you agree to the terms outlined below.

1. Return Eligibility

We accept returns for eligible products within 30 days from the date of delivery.

To qualify for a return:

  • The item must be unused, unopened, and in its original packaging.
  • All original labels, seals, accessories, and packaging materials must remain intact.
  • The product must not show signs of use, washing, sterilization, damage, or alteration.
  • The customer must provide proof of purchase, such as an order confirmation or receipt.

Due to health, hygiene, and safety considerations, certain infant products may not be eligible for return once opened or used, including:

  • Baby bottle nipples
  • Pacifiers
  • Feeding accessories that come into direct contact with food or infants
  • Opened baby formula products

These restrictions exist to protect the health and safety of all customers.

2. Damaged, Defective, or Incorrect Items

We carefully inspect our products before shipment. However, if you receive:

  • A damaged product
  • A defective item
  • A wrong product
  • A missing item from your order

please contact us within 7 days after delivery.

Customers should provide:

  • Order number
  • Description of the issue
  • Photographs showing the product condition

After review, we may provide:

  • A replacement product
  • A refund
  • Store credit

depending on the circumstances.

3. Return Shipping Costs

Customers are responsible for return shipping costs unless:

  • The item arrived damaged.
  • We shipped the incorrect product.
  • The product was confirmed defective.

Original shipping charges are generally non-refundable unless the return resulted from an error caused by Savorin.wiki.

4. Refund Process

Once we receive and inspect your returned item, we will send confirmation regarding approval or rejection of your refund.

Approved refunds will be processed within 5–10 business days after approval.

Refunds will be issued to the original payment method used during checkout.

Please note that banks and payment providers may require additional processing time before funds appear in your account.

5. Exchanges

We currently support exchanges for defective or incorrectly shipped products.

If you need a replacement item, please contact our customer support team before returning your product.

6. Cancellation Policy

Orders may be canceled within 24 hours after purchase if fulfillment has not started.

Once an order has entered processing or shipment preparation, cancellation may no longer be possible.

7. Contact Information

For return or refund requests, please contact:

Company Name: BO HYUN SA INC
Website: https://www.savorin.wiki/
Email: [email protected]
Return Address:
7110 SW 182ND WAY
SW RANCHES, FL 33331
United States